{"id":3383,"date":"2023-08-22T15:25:38","date_gmt":"2023-08-22T13:25:38","guid":{"rendered":"https:\/\/jobs.myphotobook.de\/?p=3383"},"modified":"2023-08-22T15:26:06","modified_gmt":"2023-08-22T13:26:06","slug":"mitarbeiter-m-w-d-im-kundenservice-social","status":"publish","type":"post","link":"https:\/\/jobs.myphotobook.de\/mitarbeiter-m-w-d-im-kundenservice-social\/","title":{"rendered":"Mitarbeiter (m\/w\/d) im Kundenservice"},"content":{"rendered":"\n<p>Standort: <a href=\"https:\/\/jobs.myphotobook.de\/ueber-uns\/berlin\/\">Berlin<\/a>, <a href=\"https:\/\/jobs.myphotobook.de\/ueber-uns\/standort-landsberg-am-lech\/\">Landsberg am Lech<\/a> oder <a href=\"https:\/\/jobs.myphotobook.de\/ueber-uns\/waiblingen\/\">Waiblingen<\/a>, Bereich: <a href=\"https:\/\/jobs.myphotobook.de\/ueber-uns\/kundenservice\/\">Kundenservice<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-deine-aufgaben\">Deine Aufgaben:<\/h2>\n\n\n\n<ul>\n<li>Als Teil unseres Expertenteams stehst Du unseren Endkunden (B2C) via Telefon, E-Mail, Chat und Social Media mit Rat und Tat zur Seite<\/li>\n\n\n\n<li>Du unterst\u00fctzt unsere Kunden eigenst\u00e4ndig bei auftretenden Fragen zu Produkten, Bestellungen und unserem System<\/li>\n\n\n\n<li>gemeinsam mit Deinem Team stellst Du die allgemeine Kundenzufriedenheit sicher<\/li>\n\n\n\n<li>Teamorganisatorische Aufgaben z.B. Erstellung von Textvorlagen oder das Qualit\u00e4tsmanagement werden von Dir mit betreut<\/li>\n\n\n\n<li>Du stehst in engem Austausch mit Kollegen aus anderen Abteilungen (z.B. IT, Marketing)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-dein-profil\">Dein Profil:<\/h2>\n\n\n\n<ul>\n<li>Du besitzt erste Erfahrungen im Customer Service\/ Kundendienst oder als Call Center Mitarbeiter\/ Kundenberater, idealerweise im E-Commerce<\/li>\n\n\n\n<li>Du bist ausdrucksstark und kundenorientiert<\/li>\n\n\n\n<li>Lust und Neugierde neues zu Lernen zeichnen Dich aus<\/li>\n\n\n\n<li>Du gehst l\u00f6sungsorientiert an auftretende Schwierigkeiten heran und hast den Anspruch unsere Kunden mit hochwertiger Qualit\u00e4t zu betreuen<\/li>\n\n\n\n<li>Der Umgang mit MS Office (insb. Word, Excel) ist f\u00fcr Dich kein Problem<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-unser-angebot\">Unser Angebot:<\/h2>\n\n\n\n<ul>\n<li>Eine Position, bei der Du Dich aktiv mit einbringen kannst und einen hohen Gestaltungsspielraum hast<\/li>\n\n\n\n<li>Unterst\u00fctzung bei Deiner Weiterentwicklung im Kundenservice zum 2nd-Level Support<\/li>\n\n\n\n<li>Flexibel gestaltbare Arbeitszeiten von Montag bis Freitag und die M\u00f6glichkeit mobil zu arbeiten f\u00fcr Deine pers\u00f6nliche Work-Life-Balance<\/li>\n\n\n\n<li>Arbeit in einem freundlichen und kollegialen Team, bei dem Du dich wie zu Hause f\u00fchlen kannst<\/li>\n\n\n\n<li>Zusch\u00fcsse i.H.v. 25% zu Deiner betrieblichen Altersvorsorge<\/li>\n\n\n\n<li>Regelm\u00e4\u00dfige Teamevents wie z.B. unser j\u00e4hrlicher Sommerworkshop<\/li>\n<\/ul>\n\n\n\n<p><strong>Haben Wir Dein Interesse geweckt?<\/strong> Dann bewirb Dich gerne direkt hier \u00fcber unser <a href=\"https:\/\/jobapplication.hrworks.de\/apply?companyId=jafd705&amp;id=921817\" target=\"_blank\" rel=\"noreferrer noopener\">Bewerbungsformular<\/a>.<br><strong>Hast Du Fragen zur Position?<\/strong> Dann kontaktiere uns gerne per E-Mail unter <a href=\"mailto:personal@d-o-m.org\">personal@d-o-m.org<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-49fad209\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap\">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-a30ca46b wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" href=\"https:\/\/jobapplication.hrworks.de\/apply?companyId=jafd705&amp;id=921817\" rel=\"follow noopener\" target=\"_blank\"><div class=\"uagb-button__link\">Jetzt bewerben<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-verbringe-einen-tag-bei-uns\">Verbringe einen Tag bei uns:<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Lerne uns kennen! DOM | fotokasten | myphotobook\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/IjdhLwKlMBQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Standort: Berlin, Landsberg am Lech oder Waiblingen, Bereich: Kundenservice Deine Aufgaben: Dein Profil: Unser Angebot: Haben Wir Dein Interesse geweckt? Dann bewirb Dich gerne direkt hier \u00fcber unser Bewerbungsformular.Hast Du Fragen zur Position? Dann kontaktiere uns gerne per E-Mail unter personal@d-o-m.org. Verbringe einen Tag bei uns:<\/p>\n","protected":false},"author":12,"featured_media":1326,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[14],"tags":[],"uagb_featured_image_src":{"full":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1.jpg",938,625,false],"thumbnail":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1-150x150.jpg",150,150,true],"medium":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1-300x200.jpg",300,200,true],"medium_large":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1-768x512.jpg",768,512,true],"large":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1.jpg",938,625,false],"1536x1536":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1.jpg",938,625,false],"2048x2048":["https:\/\/jobs.myphotobook.de\/wp-content\/uploads\/sites\/9\/2020\/01\/Offene_Stellen_1-1.jpg",938,625,false]},"uagb_author_info":{"display_name":"Patricia","author_link":"https:\/\/jobs.myphotobook.de\/author\/patricia\/"},"uagb_comment_info":0,"uagb_excerpt":"Standort: Berlin, Landsberg am Lech oder Waiblingen, Bereich: Kundenservice Deine Aufgaben: Dein Profil: Unser Angebot: Haben Wir Dein Interesse geweckt? Dann bewirb Dich gerne direkt hier \u00fcber unser Bewerbungsformular.Hast Du Fragen zur Position? Dann kontaktiere uns gerne per E-Mail unter personal@d-o-m.org. Verbringe einen Tag bei uns:","_links":{"self":[{"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/posts\/3383"}],"collection":[{"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/comments?post=3383"}],"version-history":[{"count":1,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/posts\/3383\/revisions"}],"predecessor-version":[{"id":3385,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/posts\/3383\/revisions\/3385"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/media\/1326"}],"wp:attachment":[{"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/media?parent=3383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/categories?post=3383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.myphotobook.de\/wp-json\/wp\/v2\/tags?post=3383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}